Warranties and Terms - Curtains and Blinds Singapore

Warranties and Terms

Thank you for purchasing the products and services of MC2 PTE LTD.

ALTEX™ Indoor Blinds

  1. This Warranty applies to physical goods (ALTEX™ Indoor Blinds), and only for physical goods, purchased from MC2 PTE LTD.
  2. This Warranty covers any defects in material within 14 days from the date of installation.
  3. This Warranty does not cover problems caused by conditions, malfunctions or damage not resulting from defects in material or workmanship.
  4. The Warranty Period for physical goods purchased from MC2 PTE LTD is 2 YEARS from the date of installation.
    • First year – parts and labour
    • Second year – parts only

ALTEX™ and Renson© Zip Blinds

  1. All panels can be fabricated at 3.5 meters in width. Should you choose to break the panel into two, an additional charge of $500 will be imposed for extra motor and fabric.
  2. 5 Years Warranty – motor and mechanism
    • First two years – parts and labour
    • 3 – 5 year – parts only
  3. ALTEX™ SecureZIP
    • Minimum 40 square feet charged for each motorised panel – $300 for each fixed panel.
    • Minimum charge for 2 panels – $2500
  4. Renson 100 Evo Slim
    • Minimum 40 square feet charged for each motorised panel – $300 for each fixed panel. E.g. If a side motorised panel is calculated at 27 square feet, we will still charge at 40 square feet.
    • Minimum charge for 2 panels – $3800
  5. Warranty on the fabric is not provided under these circumstances:
    • Alteration, abuse, misuse, incidental or consequential damages of the purchaser or other personnel.
    • Exposure to elements (sun, wind, water) that may lead to discoloration over time.
  6. Post Warranty Replacement Costing (mc.2).
    • Somfy Maestria/Altus motor– $300 per panel
    • Somfy Sunea motor – $500
    • Fiberglass fabric – $8 per square foot (charges include installation and transportation)
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